A Design Sprint is a focused problem-solving framework for product teams to get answers quickly and effectively. It has become…
Alex Fedorov
VP of Design
We say it in our workshops, we have a dedicated slide in our pitch deck, and we tell everyone who…
In Part 1 of this two-part blog series, we defined user onboarding and described the 4 most common approaches. In…
Dear [product/service/process], We have to talk... It's not you, it's me... Yes, this is a "Dear John" letter. But it's…
Sam Zoloth
Head of Growth
In our last few Design Sprint Shorts, you’ve identified your key personas and mapped their full experience and pain points…
Now that you've built personas, it's time to move on to the next activity: journey mapping. To create a journey…
Building empathy maps, as we covered in the last Design Sprint Short, is a great activity for getting into the…
In our last Design Sprint Short, we went over the Who/Do exercise to pinpoint the audience you want to solve…
